The agreement
These Terms of Service govern access to and use of Infigure's products and services (the "Service"), operated by Infigure (ABN 19 637 114 439), an Australian sole trader trading as Infigure.
By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you use the Service on behalf of an organisation, you confirm you have authority to bind that organisation, and "you" refers to that organisation.
Using Infigure
Infigure provides tools to connect data sources, build visualizations, and publish, embed, or export the resulting documents.
Subject to these Terms and your plan, we grant you a limited, non-exclusive, non-transferable right to access and use the Service for your internal business purposes.
We may change, suspend, or discontinue features of the Service from time to time. Where a change materially reduces functionality on a paid plan, we'll give reasonable notice.
Accounts and responsibilities
You're responsible for the security of your account and for activity that occurs under your credentials.
You must have the necessary rights to any data source you connect and any content you upload, publish, or share through the Service.
The Service is available to users aged 13 and over. If you're under 18, you confirm you have permission from a parent, guardian, or the school or institution you're using the Service through, and that Service usage complies with any rules they set for you.
Paid plans must be purchased by someone 18 or over, or by an organisation (such as a school or employer) authorised to enter into a binding agreement — a person under 18 may use a free or education-tier account, but may not be the paying account holder.
You must not misuse the Service, attempt unauthorized access to it, interfere with its operation, or use it in a way that breaches applicable law.
Published content and acceptable use
You must not use the Service to publish or share content that's unlawful, infringes another party's rights, or that we reasonably consider harmful, deceptive, or abusive.
Published pages and embeds are publicly accessible at the URL you choose to share. You're responsible for what you publish and for having the right to make it public.
If you believe content published through the Service infringes your rights, contact info@infigured.com with details of the content and your claim, and we'll review it.
Data and intellectual property
You retain ownership of your data and the content you create with Infigure.
You grant us a limited licence to store, host, cache, process, and display that content solely to provide, publish, and support the Service, including rendering and serving pages and embeds you choose to make public.
We retain ownership of the Service itself, including our software, the .infig format specification, branding, and related intellectual property. Nothing in these Terms transfers that ownership to you.
We don't use your connected source data to train machine learning models.
Payment and billing
Paid plans are billed in advance on a monthly or annual cycle, in the amount shown at checkout.
Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. You can cancel at any time; cancellation takes effect at the end of the current billing period.
Fees are non-refundable except where required by law or where we state otherwise for a specific plan.
Payment is processed by a third-party provider (currently Stripe). We don't store your full card details.
Confidentiality
Each party may access confidential information belonging to the other in connection with the Service. Both parties will use reasonable care to protect that information and use it only for purposes related to the Service.
Term, suspension, and termination
These Terms apply from when you first use the Service until your account is closed.
You can close your account at any time. We may suspend or terminate access if you materially breach these Terms, and where reasonably possible we'll give notice and a chance to fix the breach first.
On termination, you can export your documents for 30 days before we delete your account data, except where we're required to retain it by law.
Disclaimers and liability
To the extent permitted by law, the Service is provided without warranties of any kind, and we're not liable for indirect or consequential loss arising from your use of it.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that can't lawfully be excluded under the Australian Consumer Law or other applicable law. Where our liability can't be excluded but can be limited, it's limited, at our option, to re-supplying the Service or the cost of doing so.
Where permitted by law, our total liability arising from these Terms is limited to the amount you paid us in the 12 months before the claim arose.
Indemnity
You agree to indemnify us against claims, losses, or costs arising from your breach of these Terms, your misuse of the Service, or content you publish through it, except to the extent caused by our own breach or negligence.
Changes to these terms
We may update these Terms from time to time. For material changes, we'll give reasonable notice, such as by email or in-app notice, before they take effect. Continuing to use the Service after that means you accept the changes.
Governing law
These Terms are governed by the laws of Victoria, Australia, and each party submits to the non-exclusive jurisdiction of its courts.
Questions about these Terms can be sent to info@infigured.com.